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07/24/2008, 12:51 PM
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#1 |
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Registered Member
Join Date: Apr 2008
Location: Clarksburg, WV
Posts: 172
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Confusion about sock filters
I currently have the 7" 2 inlet Sump Inlet Assembly CD-29690.
My question is about ordering a replacement filter sock. There is a 7" replacement filter sock listed, but is it the one for the dual inlet or single inlet? Or are they both the same sock? Mine seems quite a bit bigger than 7", is the measurement of the diameter of the opening or the length of the sock? I just want to be sure to order the correct one. I also wanted to comment that your customer service rocks! |
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07/24/2008, 01:12 PM
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#2 |
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RC Sponsor
 
Join Date: Feb 2006
Posts: 4,435
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Mike5252,
The item #CD-29878 200 micron Replacement Filter Sock 7” listed on our site will fit either the 1 or 2 inlet system. If you have any further questions please feel free to contact us. Joyce F. LiveAquaria Drs. Foster & Smith |
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07/24/2008, 01:17 PM
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#3 |
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Registered Member
Join Date: Apr 2008
Location: Clarksburg, WV
Posts: 172
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Thank you for the quick response! But I just finished my online order, and I'm not sure I can add to it. Maybe I'll catch it next month.
Thanks again. |
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07/24/2008, 01:45 PM
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#4 |
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RC Sponsor
Join Date: Feb 2006
Posts: 4,435
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Mike5252,
Thank you for your reply. While we are unable to add this item to the order that you have just placed, we would be happy to place a new order for the item and waive the shipping and handling cost. If you would like to place this order, please call us at 1-800-381-7179. Sandy C Live Aquaria Drs. Foster and Smith |
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