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10/27/2011, 09:14 AM
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#1 |
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Registered Member
Join Date: May 2011
Location: columbus,ohio
Posts: 371
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disappointed
i have had nothing but problems out of this apex. now it wont power up at all. and on top of it everytime i call for support the line either rings busy or nobody answers. i did get a call back 3 days later after leaving a message. but then i was at work and couldn't mess with it then. im very disappointed
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Out of the hobby.......For now. Current Tank Info: ro unit lol |
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10/27/2011, 10:43 AM
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#2 |
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Registered Member
Join Date: May 2011
Location: columbus,ohio
Posts: 371
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thanks for getting back to me!
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Out of the hobby.......For now. Current Tank Info: ro unit lol |
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10/27/2011, 12:04 PM
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#3 |
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Premium Member
 Join Date: Sep 2003
Location: Huntington Beach, CA
Posts: 417
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Send a message describing your problem to: support@neptunesys.com.
Email is usually the best way to get a response from Neptune. |
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10/27/2011, 12:57 PM
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#4 | |
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Registered Member
Join Date: Mar 2005
Location: Huntsville, AL
Posts: 2,645
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Quote:
As mentioned by wwanthony, the best method to contact Neptune support is via email. Todd
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Amendment IX The enumeration in the Constitution, of certain rights, shall not be construed to deny or disparage others retained by the people. Current Tank Info: 125g Reef |
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10/27/2011, 01:16 PM
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#5 |
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Registered Member
Join Date: May 2006
Location: WA
Posts: 2,592
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Better yet, post what the problem actually is and maybe someone here can help?
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10/27/2011, 01:56 PM
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#6 | |
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Registered Member
Join Date: Nov 2003
Location: Milwaukee
Posts: 1,098
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Quote:
What's the problem - are you getting any status lights on the Apex or EB8?
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"Law abiding citizens sleep peacefully in their beds solely because dedicated men and women stand ready to do violence on their behalf." - Support Law Enforcement! Current Tank Info: 75 gallon Oceanic, 2 Osc. Clowns, 2 Melanarus Wrasses, 2 Bangai Cardinals, 1 Yellow Watchman Goby, 1 Yellow Tang |
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