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#1 |
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Registered Member
Join Date: Dec 2010
Location: Cleveland
Posts: 577
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Are you still in business??
I have been trying to contact you but your online chat is offline for days now and no body answers the phone.
heloooo????????????? |
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#2 | |
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Registered Member
Join Date: Sep 2011
Location: Pittsburgh, PA, USA
Posts: 171
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Quote:
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#3 |
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Registered Member
Join Date: Aug 2011
Location: Chicago - East Pilsen/UIC Area
Posts: 469
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Any word?
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...................................................... 30g DT w/Starfire front, Maxspect Mazarra P-Series, Two MP10wES, Tunze ATO, SWC 120 Skimmer, Eheim 1250 Return Pump, Two Eheim JトGER 100w Heaters, 20G Custom Nano Sea Creation Sump & Refugium.......which means I am broke!! |
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#4 |
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Registered Member
Join Date: Dec 2010
Location: Cleveland
Posts: 577
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I gave up! gave my business to premium aquatics. I had $1100 worth of stuff and one question that i needed answer asap. their chat has been ofline for days maybe even weeks. and got a voicemail everytime i called.
They dont even bother to check the forum. My order is already shipped and PA gave me a little discount. Thats what i call customer service |
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#5 |
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Registered Member
Join Date: Oct 2011
Location: Plainfield, Illinois
Posts: 619
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i bought stuff from them 2 weeks ago with no issue
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#6 |
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Registered Member
Join Date: Feb 2011
Location: Minneapolis
Posts: 57
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I wonder if they've seen a dropoff in business since they discontinued their everyday RC discount code (5% off) and couple times a year 10% off code.
I know that I haven't placed an order with them since they discontinued the discount codes. Simply better deals to be had elsewhere. |
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#7 |
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Registered Member
Join Date: Aug 2011
Location: Suffolk, Long Island
Posts: 657
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I stopped purchasing from them as well.
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65g sps tank, 20L sump, Apex, ATI Sunpower 6x39/Reef brite, SSA CS1, 2xMP10wes & 1 MP40wes, Eheim 1260, Tunze Osmolator, Two-part, GFO/Gac |
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#8 |
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Registered Member
![]() Join Date: Apr 2006
Location: Jacksonville Florida
Posts: 194
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lol... i've been having issues with another company as well. What the heck is going on
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Keith in Jacksonville Florida (Realtor to the Hillbillies!) Current Tank Info: Elos 160 Aquarium - ATI Powermodule 60" 10 bulb - GHL Profilux Controller -Elos NS2000 Skimmer - Vortech MP40's - Avast Media Reactor |
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#9 |
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Registered Member
Join Date: Oct 2010
Location: East Coast
Posts: 75
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I ordered from them recently with no issues -
first world problems.. |
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#10 |
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RC Sponsor
![]() Join Date: Sep 2003
Location: Lake Forest, IL
Posts: 660
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Please contact us via phone at 847-775-0640, 9-6 M-F, or email us, [email protected]
We do not monitor forums on a daily basis. Albert www.aquacave.com
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________________________________________________________ www.aquacave.com FOR UPDATES ON: SALES - COUPONS - FREE OFFERS Signup For Our Email Newsletter: http://visitor.constantcontact.com/optin.jsp?m=1101470111089&ea= Contact Information: email: [email protected] phone: 847-775-0640 web: http://www.aquacave.com |
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#11 |
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Registered Member
Join Date: Oct 2011
Location: Jacksonville, FL
Posts: 445
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Just called them and first time I got voice mail. Called back in 10 minutes and got to a person. Very friendly and answered my questions.
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覧覧覧覧覧 JBJ NC28 LED Advanced, MP10, HOB-1, 2 LF Phosban 150 Current Tank Info: 28G JBJ Nano LED Advanced tank with MP 10esw, HOB-1 skimmer, GFO and carbon reactors and JBJ chiller |
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