Two Thumbs Up - Thanks Avast!

HaleMoana · 10/21/2012, 01:04 PM

Really a great company with high quality products and excellent customer service. I'd recommend their products to anyone with confidence.

I had a small issue with my swabbie that was over a year old. Sat in the box brand new for over a year as my new tank build took longer than originally expected (don't they all... lol). I shot Justin a quick email and he happily offered to take it back and fix it. He even paid for shipping. Not sure what the warranty is, but he gladly made it right and wasn't worried about it being over a year old.

I have several Avast products and will gladly buy more. Great products and great customer service. Thanks again Justin.

-Ryan

sportzfish · 10/21/2012, 07:02 PM

I had a similar experience, great company to deal with!

10/21/2012, 01:04 PM	#1
HaleMoana Registered Member Join Date: Aug 2008 Location: Philly Burbs Posts: 433	Two Thumbs Up - Thanks Avast! Really a great company with high quality products and excellent customer service. I'd recommend their products to anyone with confidence. I had a small issue with my swabbie that was over a year old. Sat in the box brand new for over a year as my new tank build took longer than originally expected (don't they all... lol). I shot Justin a quick email and he happily offered to take it back and fix it. He even paid for shipping. Not sure what the warranty is, but he gladly made it right and wasn't worried about it being over a year old. I have several Avast products and will gladly buy more. Great products and great customer service. Thanks again Justin. -Ryan __________________ HaleMoana = Home of the Ocean - Delaware Valley Reef Club - Current Tank Info: Custom Starphire 220 In Wall Wrasse Retreat

10/21/2012, 07:02 PM	#2
sportzfish Registered Member Join Date: Jul 2008 Posts: 139	I had a similar experience, great company to deal with!