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Old 10/18/2017, 10:07 AM   #3726
[email protected] ATI NA
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Quote:
Originally Posted by Punchanello View Post
Thanks Keith.

With this hobby there's always a temptation to go bigger but in this case it might be overkill

Sent from my Pixel XL using Tapatalk
If it was a 48" fixture and you could dim it I would have a different opinion too, but since we don't have dimmable 60" here it changes the situation.


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Old 10/19/2017, 03:45 AM   #3727
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Originally Posted by [email protected] ATI NA View Post
This is false. We have a fix, it just hasn't arrived yet.

Also, the wifi ballast does not take the time from the internet it takes it from the device connected to it. It does not connect to the internet, it connects directly to the device via wifi. For example on an iPhone you open your wifi, connect to the Powermodule, program, save etc then connect back to your home wifi network.

This is NOT false.
Arrived where?
I live in Europe.
No news about a fix here.
If you have news, please direct me.
Regarding the procedure you explained I think, more or less, is the same I wrote.


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Old 10/19/2017, 10:20 AM   #3728
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Originally Posted by alessandro View Post
This is NOT false.
Arrived where?
I live in Europe.
No news about a fix here.
If you have news, please direct me.
Regarding the procedure you explained I think, more or less, is the same I wrote.
If you have a Wifi version you need new firmware.

If you have a SST you need a new controller (just the controller, not the whole box)

If you are in Europe, you'll have to go to your dealer for the controller. I can help you with the firmware but will need a photo of the stickers on the underside of your control box leg.


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Old 10/19/2017, 11:53 AM   #3729
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Originally Posted by [email protected] ATI NA View Post
If you have a Wifi version you need new firmware.

If you have a SST you need a new controller (just the controller, not the whole box)

If you are in Europe, you'll have to go to your dealer for the controller. I can help you with the firmware but will need a photo of the stickers on the underside of your control box leg.
What do you mean for controller?


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Old 10/19/2017, 12:23 PM   #3730
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What do you mean for controller?
The controller includes the "brain" as well as the screen and buttons.


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Old 10/20/2017, 02:36 AM   #3731
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Originally Posted by alessandro View Post
my dealer told me that the raw truth is that Ati is of course aware of the problem but has failed to fix it.
The solution for them is the wifi ballast that takes time directly from the internet.
To update I opened a ticket with ATI Germany. they were brilliant and a Guy called Klaus helped. He sent me a firmware update that i installed via light studio. The problem appears to be instantly rectified.


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Old 10/20/2017, 10:41 AM   #3732
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To update I opened a ticket with ATI Germany. they were brilliant and a Guy called Klaus helped. He sent me a firmware update that i installed via light studio. The problem appears to be instantly rectified.
Excellent! What version fixture do you have? Sounds like perhaps the newer Wifi version?


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Old 10/20/2017, 11:49 PM   #3733
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No Keith, I have one of the last non wifi, the date of the old firmware it had on it was dated 28/08/17.
I was pretty annoyed that I waited for so long and then a month later they bought the Wifi version out. However I seem to be really gifted at doing stuff like that!


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Old 10/22/2017, 06:17 PM   #3734
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If it was a 48" fixture and you could dim it I would have a different opinion too, but since we don't have dimmable 60" here it changes the situation.
Hi Keith,

In Australia we have the dimmable 80w (60') unit (I believe, just checking with my supplier on this!).

If you had the dimmable 4x80w option would you prefer that over a 48" inch 8 bulb unit over a 5x2x2?


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Last edited by Punchanello; 10/22/2017 at 06:39 PM.
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Old 11/03/2017, 10:04 AM   #3735
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Originally Posted by Punchanello View Post
Hi Keith,

In Australia we have the dimmable 80w (60') unit (I believe, just checking with my supplier on this!).

If you had the dimmable 4x80w option would you prefer that over a 48" inch 8 bulb unit over a 5x2x2?
Sorry for the slow response Punchanello, apparently I am not getting email notifications anymore.

Yes! I always prefer a fixture the length of the tank when possible. It fills the tank the best and IMO looks the best cosmetically.

If I had a 5' tank I would use the 80w even though its non dimmable. If I had a 6' tank I would still use the 80w.


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Current Tank Info: 175g mixed powered by an ATI LED Powermodule
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Old 11/05/2017, 10:32 AM   #3736
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Hi guys, sorry for my bad english.
I have an Ati Hybrid 8x39 with some problems, I want try to fix it with a firmware update. My actual fw is 1.03v, where I can download the lastest fw?

thx


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Old 11/06/2017, 12:12 PM   #3737
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Originally Posted by FILIPPO84 View Post
Hi guys, sorry for my bad english.
I have an Ati Hybrid 8x39 with some problems, I want try to fix it with a firmware update. My actual fw is 1.03v, where I can download the lastest fw?

thx
I am not aware of it being available for download anywhere due to the fact that you need to ensure you have the proper firmware for the exact version fixture you are loading it on. Please PM or email us a photo of the stickers on the inside of the leg so we can determine which version you have and which firmware you need.


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Current Tank Info: 175g mixed powered by an ATI LED Powermodule
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Old 11/07/2017, 12:07 AM   #3738
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Sorry for the slow response Punchanello, apparently I am not getting email notifications anymore.

Yes! I always prefer a fixture the length of the tank when possible. It fills the tank the best and IMO looks the best cosmetically.

If I had a 5' tank I would use the 80w even though its non dimmable. If I had a 6' tank I would still use the 80w.
Thanks Keith. Placed an order last week

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Old 11/10/2017, 01:03 PM   #3739
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Moving and I have a 16' ceiling over the tank. Are there any mounting options available other than from the ceiling? thanks


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Old 11/10/2017, 01:34 PM   #3740
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Moving and I have a 16' ceiling over the tank. Are there any mounting options available other than from the ceiling? thanks
I like these:
https://www.iquaticsonline.co.uk/aqu...em-1200mm.html


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Old 11/10/2017, 02:10 PM   #3741
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Look nice. Any place that carries it in the U.S.

Thanks


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Old 11/10/2017, 02:28 PM   #3742
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Look nice. Any place that carries it in the U.S.

Thanks
Not that I am aware of, but they happily ship across the pond.


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Current Tank Info: 175g mixed powered by an ATI LED Powermodule
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Old 11/14/2017, 12:15 PM   #3743
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I ordered a white powermodule from Germany and the delivered power cord is 240V. Can you direct me to the correct 110V cord, can I assume a 10A 250V cord is sufficient off the shelf? Thanks!


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Old 11/14/2017, 12:21 PM   #3744
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I ordered a white powermodule from Germany and the delivered power cord is 240V. Can you direct me to the correct 110V cord, can I assume a 10A 250V cord is sufficient off the shelf? Thanks!
What size fixture is it?

For what it is worth, we do special order white and silver LED Powermodules for users in USA which allows us to then support the warranty needs of the item.


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Call us at (303) 459-2119 - 25 years in aquariums, 12 professionally

Current Tank Info: 175g mixed powered by an ATI LED Powermodule
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Old 11/14/2017, 12:25 PM   #3745
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It is a 8x39w. I would've ordered from within the states, but every vendor I inquired with told me it wasn't an option unfortunately.


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Old 11/14/2017, 12:36 PM   #3746
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It is a 8x39w. I would've ordered from within the states, but every vendor I inquired with told me it wasn't an option unfortunately.
10amp cord is no problem. I think you will be fine although I don't know if there are any other differences. If you had bought an 80w fixture you would have been in for a real headache!


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