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Old 06/10/2014, 07:16 PM   #1
dcforester1
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Join Date: May 2009
Location: Boston
Posts: 582
I Love SpectraPure

I just wanted to say something about this company. If you have ever been thinking about buying one of there products and customer service is important to you than you need to buy from them. I remember seeing my first Liter Meter, and thinking why would I ever need one of them, and then I bought one. I love this thing. It is built top notch, and works flawlessly. I have had one of them doing a constant water change for about 2 years with zero issues. I bought a second one, and have been using that to add supplements to my tank. A bit overkill for that, but I didn't want to have issues. I had one extra remote pump that I was having a hard time getting the head off, so I called them and sent it back. I figured the call I was going to get from them was that it was my fault it wasn't right and I needed to pay for a replacement, but was I wrong. The only call I got from them was that they were sorry about the inconvenience and that it was being replaced and sent back to me for free. If anyone has bought one, they are not cheap, so just replacing it for free is a big deal, and I truly appreciated it. I cannot say enough nice things about them. When I call they answer the phone or call you right back. They will explain how to use the equipment and help you and suggest ways to make it more efficient. I will never use anything other than a Liter meter for top off or water change. I just wanted to post this in hopes that someone thinking of buying from them would make the right choice and not waste there money on something else.

Thank you to the staff at SpectraPure

Derek F


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Old 06/11/2014, 10:44 AM   #2
SpectraPure
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Join Date: Jun 2003
Posts: 4,647
Thank you!
Bruce


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