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Old 05/10/2016, 04:57 PM   #1
rbaker
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A life spent making mistakes is not only more honorable but more useful than a life spent doing nothing.
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Old 05/12/2016, 04:41 PM   #2
DIRK GRIFFIN
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Nice to see you here


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Old 05/13/2016, 02:29 PM   #3
eastlake
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glad you guys are on board, you make a heck of a product!


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Old 05/18/2016, 06:05 AM   #4
hydor_italy
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Thanks to all!


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Old 11/12/2017, 04:17 PM   #5
BAR reject hehe
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I can't speak for Hydor Italy as I have no experience with them, BUT I have been in contact with Hydor USA and let me tell you, it has been the worst customer service experience I have ever had with any company. Usually, companies try to work with their customers especially if there is a known defect. Most companies will apologize and then work hard to make things right. Hydor USA instead has adopted the philosophy that the best defense is a good offense and are very aggressive towards customers with a product issue. I've had nothing but problems with Hydor USA and would recommend against purchasing any Hydor products especially since companies like EcoTech and Red Sea have such a stellar customer service record which also lends itself to strong resale values and customer satisfaction years after purchase. Say it with me, "Hydor no more!"


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