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Old 05/13/2016, 04:33 PM   #1
Neoz
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Join Date: Dec 2006
Location: Binghamton, NY
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Shout out for BRS

As if BRS wasn't awesome enough, Placed an order for an item that came with Blue plastic line. Me being a little OCD all my sump area is Vertex red. I simply asked in the comment box of the order if I could get the tubing in red instead of blue, not knowing if they even carried red and low and behold my item arrived today with BOTH, blue and red tubing!

May not be a big deal to most but a simple special request was filled with no headaches, no extra charge, nothing. Now everything will match! Great job BRS! In todays marketplace its really nice to see top notch customer service from your company. This is why I keep coming back.

Thanks


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Current Tank Info: Red Sea Reefer 450 - currently in storage.
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Old 05/13/2016, 07:37 PM   #2
Reef_Daniel1527
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Location: Miami, FL USA
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+1 I really like BRS too. They are doing a great job.


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Current Tank Info: RED SEA REEFER 750 w/ 3 Radion XR30 PRO's, REEF OCTOPUS 202, APEX, 2 MP40WQD’s
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Old 05/16/2016, 11:00 AM   #3
RT_BRS
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Quote:
Originally Posted by Neoz View Post
As if BRS wasn't awesome enough, Placed an order for an item that came with Blue plastic line. Me being a little OCD all my sump area is Vertex red. I simply asked in the comment box of the order if I could get the tubing in red instead of blue, not knowing if they even carried red and low and behold my item arrived today with BOTH, blue and red tubing!

May not be a big deal to most but a simple special request was filled with no headaches, no extra charge, nothing. Now everything will match! Great job BRS! In todays marketplace its really nice to see top notch customer service from your company. This is why I keep coming back.

Thanks
Awesome! I'm super happy to hear we could help!

Quote:
Originally Posted by Reef_Daniel1527 View Post
+1 I really like BRS too. They are doing a great job.
Thanks


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Old 05/16/2016, 11:02 AM   #4
crocogator106
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Location: Alabama
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They are my "go to" place for all my aquarium stuff. I live in the boonies so I really dont have a LFS do it works out great for me and the free shipping is a bonus as well.


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Old 05/16/2016, 02:31 PM   #5
RT_BRS
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Quote:
Originally Posted by crocogator106 View Post
They are my "go to" place for all my aquarium stuff. I live in the boonies so I really dont have a LFS do it works out great for me and the free shipping is a bonus as well.
Yeah, that can certainly be a tough situation! Good to hear we can help out


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