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Unread 02/09/2017, 03:13 PM   #1
mmotown
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Roger my 6105 stopped working

Roger I have a 6105 that a recently cleaned and it was working fine. However I believe the end of the cable temporarily made contact with the water. Upon start up the power head would click which became annoying and after a while, it would run ok. However it stopped completely. I have tried plugging it directly into the controller and I used a power supply from an old tunze sneaker and still nothing seemed to work. What could the issue be? I have had it for a couple of years now. Thanks


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Unread 02/09/2017, 03:27 PM   #2
rvitko
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If the end box got wet, there is a small circuit board inside and it could have a short, I would open the box and check. The end connector is something I can replace, it is $25 flat including shipping it back.


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Roger Vitko
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"He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!"

Current Tank Info: 210 gallon planted tank with Altum Angelfish
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Unread 02/10/2017, 02:05 AM   #3
mmotown
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Roger may I send you the PH as well to make sure that's the only thing wrong?


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Unread 02/10/2017, 09:35 AM   #4
rvitko
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Yes, of course and in any case we can repair it for much less than a new one will cost.

Tunze USA
305 Victor St
Austin, TX 78753

Please include a note with return address and phone number.


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Roger Vitko
Tunze USA

"He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!"

Current Tank Info: 210 gallon planted tank with Altum Angelfish
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Unread 02/10/2017, 03:15 PM   #5
mmotown
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Okay I will package it and send it out this weekend. I am in Dallas. What's the turnaround time for the repair? I


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Unread 02/13/2017, 08:54 AM   #6
rvitko
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Usually within a day of getting it it will be done, Austin to Dallas is only a day by UPS for return shipping.


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Roger Vitko
Tunze USA

"He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!"

Current Tank Info: 210 gallon planted tank with Altum Angelfish
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