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02/26/2017, 01:08 PM
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#1 |
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(macro)
Join Date: Sep 2004
Location: Louisville, KY
Posts: 2,238
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MP40WQD cage falling off
I have a set of the new QD, and the cages (nozzle as the manual calls out) keep falling off randomly while they are running.
It seems there should be a notch that keeps it from spinning, but I have 2 and the both have the sme problem. any tips on how to keep them from spinning off?
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Time is the most valuable thing you have... spend it wisely Current Tank Info: 60x26x24 AGE 3 sided starphire |
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02/28/2017, 01:04 PM
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#2 |
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Registered Member
 
Join Date: Mar 2013
Location: Allentown, PA
Posts: 1,956
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Mc,
Just to verify, both nozzles are falling off correct? Did you happen to remove the rubber O-ring on your wetside as this could cause the issue you're having. Also, please make sure you are twisting to lock the nozzle in place.
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Alex Y. Customer Service Representative at EcoTech Marine Call: 1-800-785-0338 Ext. 2 or E-mail: Service@EcoTechMarine.com |
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03/01/2017, 07:47 AM
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#3 |
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(macro)
Join Date: Sep 2004
Location: Louisville, KY
Posts: 2,238
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Thanks for reading and replying. Yes, both are falling off, randomly it appears. I have checked and the oring is still in place. I am also sure to twist them all the way on
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Time is the most valuable thing you have... spend it wisely Current Tank Info: 60x26x24 AGE 3 sided starphire |
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03/02/2017, 10:47 AM
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#4 |
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Registered Member
Join Date: Mar 2013
Location: Allentown, PA
Posts: 1,956
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mc,
I would recommend contacting us directly so we're able to look into that for your further.
__________________
Alex Y. Customer Service Representative at EcoTech Marine Call: 1-800-785-0338 Ext. 2 or E-mail: Service@EcoTechMarine.com |
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