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Old 09/20/2004, 01:33 PM   #1
HSLee
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Join Date: May 2002
Location: Dallas
Posts: 27
Purity Monitor bad?

I have a 3 year old Spectrapure2000 with the purity monitor. I had been using it and a portable Milwalkee TDS monitor to check my system's water. I had the PM set with dip switch #8 as ON (instead of dip #7) for the more sensitive setting to catch problems earlier. Last week, I noticed that the PM test became red instead of green. The sudden change starting at dip#8 remains red even for dips #7 and #6. The green led is lit when dips #5 and lower are used. However, the milwalkee TDS meter continues to give zero readings for the DI output and reads 2-3 for the RO water. I had changed DI cartridge about 6 month (~900 gallons) ago. The problem still exist after I had changed the battery on the PM as well as the plug-in sensor head. I did notice that the PM lights the green led when no sensor is plugged in. Do I have a real water problem, or a Purity monitor problem.

Thanks, Howard


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Old 09/20/2004, 04:11 PM   #2
SpectraPure
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Purity Monitor problem. Good diagnostics on your part. Wish everyone could be so clear and through!

Send it in and we'll calibrate and/or repair it.

Scott
SpectraPure, Inc.


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Old 09/21/2004, 08:13 AM   #3
HSLee
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Thanks!. An address please?

Howard


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Old 09/21/2004, 11:38 AM   #4
SpectraPure
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SpectraPure, Inc.
215 S. Industrial Drive
Suite #2A
Tempe, AZ 85281

Include your description of the problem,
and don't forget return address and phone #.


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