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In your back and forth did you ever ask to speak to someone? Did you leave a VM so someone could call you back? Chat agents are available during business hours. The forum allows you access once you confirm email. PM me your ticket and I will research.
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Terence Fugazzi :: VP Sales and Marketing :: Neptune Systems
Come on over and check out the Neptune Systems Community Forum for the latest tricks, tips, and support help with your Apex AquaController. http://forum.neptunesystems.com
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