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Double check that everything is clean. If it spins the wrong way it would likely be an electrical problem assuming the drive unit is clean and not binding up or broken. You would need to contact Xenia for repair service in Canada.
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Roger Vitko
Tunze USA
"He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!"
Current Tank Info: 210 gallon planted tank with Altum Angelfish
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