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Unread 02/04/2020, 04:29 PM   #1
jonwright
Registered Member
 
Join Date: Dec 2012
Location: Little Rock, AR
Posts: 658
Very satisfied customer

So I sent in 2 oooold units for service (one was @10 years old, the other I bought used and had running for 5+). One was totally dead, the other had a shaft that came out - I had attempted to glue it back in with CA glue but I went ahead and put the prop shaft in as well - so the magnet stuck to the side causing the shaft to set crooked resulting in noise.

Rog told me what I had already figured out. But let's just say he hooked me up nonetheless with some replacement units under very favorable terms.

Very happy with the performance of these units and I have no intention at the moment of looking elsewhere for power heads with service/replacement such as this.


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Unread 02/04/2020, 05:34 PM   #2
Vinny Kreyling
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Join Date: Nov 2002
Location: Miller Place, NY
Posts: 7,206
Roger is the man!


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250 gallon mixed reef, 2 Reefbreeder's Photon V 2, Deepwater BLDC 12, DAS EX-3 Skimmer, MTC mini cal, 2-3/4" Sea Swirls, Aquacontroller & 6 Tunze pumps.
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Unread 02/05/2020, 08:21 AM   #3
rvitko
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Join Date: Apr 2000
Location: Austin Texas USA
Posts: 35,785
Thank you both very much!


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Roger Vitko
Tunze USA

"He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!"

Current Tank Info: 210 gallon planted tank with Altum Angelfish
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Unread 02/14/2020, 07:41 AM   #4
Nanook
Ancient Eskimo Legend
 
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Join Date: Mar 2001
Location: Saint Louis, MO
Posts: 41,852
Blog Entries: 11
Roger is the very best! Been using Tunze for almost 20 years. His support, willingness to talk, teach and troubleshoot are second to none. Not many folks have been a long time presence like Roger.


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The wind blew, the chit flew, and then they came two by two.
~~~~~~~~~~~~~~

Current Tank Info: 375g Tanganyikan Tank & 470g mixed reef
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Unread 02/14/2020, 08:09 AM   #5
rvitko
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Join Date: Apr 2000
Location: Austin Texas USA
Posts: 35,785
Thank you guys so much!


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Roger Vitko
Tunze USA

"He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!"

Current Tank Info: 210 gallon planted tank with Altum Angelfish
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