View Full Version : and now email set up

08/26/2012, 06:35 AM

Anyone know if I can do the email from a homestead mail account? I tried setting it up and it won't go through.

Here is a screen shot of the diagnostics.


Here is a screen shot of my network set up screen


I will do a GMX account but the website says try back later.

08/26/2012, 07:12 AM
Enable email authentication and try again (obviously make sure your userid and password are correct for your email account - your 'from' address needs to be your homestead address).

08/26/2012, 05:32 PM
yup tried that and no joy. will try the GMX account.

08/26/2012, 05:44 PM
repost screen shots of the diagnostics and your network page.

Update: looks like this requires SSL which the Apex does not support.

08/26/2012, 06:20 PM
homesteadmail.com doesn't require SSL/TLS according to their FAQ. What you see is the offer that TLS is available to the sending system.

Please post another diagnostic output screen shot.

08/27/2012, 09:06 AM
Here you go


network set up screen


08/27/2012, 10:07 AM
Looks like a password error... try re-entering your email password in the Apex.

08/29/2012, 08:22 AM
tried it and no luck. Got an error message from homestead saying my email is blocked due to too many authentication failures. Will contact them to see if I can get it figured out. Will also try GMX account later today.

08/29/2012, 09:56 AM
Make sure there are no stray spaces before or after the username and password.

09/06/2012, 07:59 PM
Sorry for taking so long to respond but it was a password issue. I ended up having to reset the password on my email account then replug it into the apex and now it works. Thanks for all the help, really appreciate it.

09/06/2012, 08:46 PM
Were you using a complex password containing special characters (like symbols and/or punctuation, such as [email protected]$$w0rd or c&'3#*%)?

09/06/2012, 11:04 PM
A question: why doesn't Neptune support SSL encryption for the email? Most devices do this day and age, and I was surprised to see this isn't supported on such an otherwise-capable device.

09/06/2012, 11:54 PM
SSL and TLS are resource hogs. They require a comparatively large amount of code space and use alot of CPU & RAM - resources which can be better utilized in other ways.